Automated teller machine performance evaluation through cash transactions

  • Nupur Goyal
  • Prachi Sharma
  • Mangey Ram

Abstract

This research paper deals with the mathematical modeling of Automated Teller Machine based transactions for investigation of reliability aspects. ATM has been used as the most commercial
application for money transaction these days, but there are some failures and repairs occurring in the system. The authors have proposed the Markov process based model using the supplementary
variable technique and Laplace transformations for the modeling as well as measuring the reliability, availability and MTTF of the ATM transaction process. Further, system has analyzed the sensitivity
of reliability and availability of the ATM transaction.

Published
2015-05-23
Section
Articles